Справка и FAQ

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Общее

What does img2htm do?

Upload a flattened product page, catalog or document and the AI separates text, images, layout and structure, then reconstructs editable, searchable, responsive HTML. One click on the web, one API call for developers.

Do you recover the original HTML source code?

No. An image contains no DOM, class names or scripts. img2htm analyzes the visible result and reconstructs a new, visually faithful and semantically structured web representation.

Which files are supported?

JPG, PNG and WebP up to 25 MB. For PDFs, export pages as images first. You can also paste an image URL or paste directly from the clipboard.

How is this different from OCR?

OCR extracts words. img2htm reconstructs the relationship between words, images, layout and visual hierarchy into HTML you can actually publish.

Кредиты и оплата

What is a credit?

One credit fully converts one image up to 15,000 vertical pixels. Longer images are counted automatically (e.g. 24,000 px = 2 credits). Previews are free.

How much can I use for free?

You receive free credits on signup, and previews of the top 3,000 px are unlimited and free. The API includes 50 free preview calls per month.

What happens to my credits if a conversion fails?

Credits for failed jobs are refunded automatically and immediately. You can see it in your credit history.

Subscription credits vs pay-as-you-go?

Subscriptions grant credits every month at a lower per-page price. Pay-as-you-go credits never expire and are used after subscription credits run out. You can combine both.

Can I get an invoice or receipt?

Receipts are available under Orders in your dashboard. For tax invoices, add your business details to your profile or contact support.

Качество и точность

How accurate is it?

Every conversion ships with a quality report: text accuracy, visual fidelity, structural accuracy and suggested review areas. On sharp commercial images most pages pass publishing checks without edits, while blurry glyphs or overlapping elements are flagged for review. We do not promise 100% perfection on any image.

Does it work on mobile?

Yes. The output uses semantic structure and responsive CSS that reflows at desktop, tablet and mobile widths. Use the device previews on the result page.

Can I edit the result myself?

Yes. Use Edit text mode on the result page to click and fix sentences, or copy the HTML / download the ZIP and continue in your own editor.

What makes a good input image?

At least 800 px wide, JPG quality 80 or higher, without heavy compression. Original exports work better than screenshots.

API и интеграции

How do I get an API key?

Log in and go to Dashboard → API keys. The key is shown only once, so copy it immediately. Send it in the Authorization: Bearer header or the X-Api-Key header.

Are there rate limits?

60 requests per minute per key by default; exceeding it returns 429 with a Retry-After header. Enterprise plans can raise the limit.

Can I connect it to Zapier or Make?

Yes. See the Zapier and Make entries in the integrations directory; through them you can connect img2htm to more than 2,000 apps.

Аккаунт

Can I use it without an account?

Guests can use the free preview. Full conversions, ZIP downloads, dashboard history and the API require a free account.

I forgot my password.

Use “Forgot your password?” on the login page. We email you a reset link valid for one hour.

How do I delete my account and data?

Conversion history can be deleted from your dashboard. For account deletion, contact support; we process it within 3 business days.

Конфиденциальность и безопасность

What happens to the images I upload?

Images are stored and processed over encrypted connections and deleted when you remove them or 90 days after last access. Enterprise customers can choose a no-training option and a data region.

Who owns the output?

You own the images you upload and the output generated from them. You must only upload images you have the rights to.

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